As part of the subscription service, we shall undertake the following responsibilities:
- Create and maintain seven (7) days of revolving daily backups and one (1) revolving monthly backup of your website’s content and data.*
- Provide security measures for user logins, including but not limited to password strength requirements and login attempt counters.
- Offer anti-virus and spam protection to safeguard your website and its users.
- Supply training materials in both text and video formats that are pertinent to your site’s operation and maintenance.
- Inform you of any security breaches or critical issues affecting your site.
- Educate you on general copyright principles for compliance with applicable laws.
- Provide you with media options for content enhancement and diversification.
- Inform you about sales and other analytics related to interactions with your site.
- Perform regular system updates for the performance and security of your website.
- Ensure that your website functions in accordance with the specified deliverables set forth in the service agreement.
- Provide technical support for issues related to the functionality of the website.
- Notify you of any significant changes to our service terms or privacy policies.
- Conduct periodic assessments of the website’s performance and security measures to ensure continued compliance with industry standards.