Web – Service Provider Responsibilities

As part of the subscription service, we shall undertake the following responsibilities:

Create and maintain seven (7) days of revolving daily backups and one (1) revolving monthly backup of your website’s content and data.*

Provide security measures for user logins, including but not limited to password strength requirements and login attempt counters.

Offer anti-virus and spam protection to safeguard your website and its users.

Supply training materials in both text and video formats that are pertinent to your site’s operation and maintenance.

Inform you of any security breaches or critical issues affecting your site.

Educate you on general copyright principles for compliance with applicable laws.

Provide you with media options for content enhancement and diversification.

Inform you about sales and other analytics related to interactions with your site.

Perform regular system updates for the performance and security of your website.

Ensure that your website functions in accordance with the specified deliverables set forth in the service agreement.

11. Provide technical support for issues related to the functionality of the website.

12. Notify you of any significant changes to our service terms or privacy policies.

13. Conduct periodic assessments of the website’s performance and security measures to ensure continued compliance with industry standards.