Included training is mandatory prior to the release of new administrative logins to the client. This requirement ensures that the client is adequately prepared for content management and to mitigate potential system malfunctions. In rare instances, additional training may be necessary that is not encompassed within the standard setup. Should such additional training be required, the client will be notified in advance, and billing arrangements, if necessary, will be discussed.
The specific content of any training is contingent upon the client’s chosen subscription options; however, it will always include access to a walkthrough course accompanied by assignments and exercises tailored to the client’s website subscription type, as well as access to a training mock website to facilitate the completion of assignments.
Access to the training platform is not restricted to a predetermined number of the client’s employees; however, it is exclusively limited to the client’s employees. In the event that access has been granted to non-employees, the client will incur a charge equivalent to the retail price of the training course for each non-employee who has accessed the course, regardless of their course completion status. Furthermore, training courses and content available on SolarflareCreative.com are prohibited from being resold or downloaded for redistribution purposes.