Costs not Covered
The above project will be completed to specifications for the client at the rate specified within this contract, however, some expenses needed to complete the project may be the responsibility and discretion of the client. These charges may include, but are not limited to, additional domains or hosting for websites, material costs for printing after […]
Refund Eligibility and Terms
All applicable charges will be clearly outlined for each item prior to their incurrence. Subscription or License fees – These fees encompass nonrefundable group licenses and services, as well as individual site licenses provided by third-party developers. Accordingly, you may cancel subscriptions at any time up to 48 hours prior to the renewal date; however, […]
Included Services and Expenses
All print projects should be expected to include base sketches, multiple discussions, as well as revisions and corrections. Stock image and font licenses fees may also be included, but specific licenses required by the client will be reviewed on a case-by-case basis. Advertising credits will be explicitly stated if included per product. End materials will […]
Included Services and Expenses
The subscription fee covers the following: the time to ensure the set package of software included in your site is up to date, as well as perform and store scheduled backups; the management of known security vulnerabilities to the best of our capabilities and the mitigation of spam; our efforts to ensure the included software […]
Delayed Payment Penalties
For all subscriptions, in the event that payment is not received by the due date, a grace period of two weeks shall be granted. Following this grace period, the website will be obscured behind an “Under Construction” notice until such time as payment is received. Access to the website’s backend will be restricted solely to a payment form and/or a contact form for the purpose of updating your account information.
After two months of non-renewal, the website will cease to receive updates. If three months elapse without receipt of payment or communication regarding the account, the website will be packaged for future use and removed from the hosting account.
In the event that the website has been packaged and you choose to resume your site subscription with us, a reset fee will apply. This fee will cover the time required to restore the website to the hosting account and to ensure that all plugins are updated.
Financial Terms
Delayed Payment Penalties
For all subscriptions, in the event that payment is not received by the due date, a grace period of two weeks shall be granted. Following this grace period, the website will be obscured behind an “Under Construction” notice until such time as payment is received. Access to the website’s backend will be restricted solely to a payment form and/or a contact form for the purpose of updating your account information.
After two months of non-renewal, the website will cease to receive updates. If three months elapse without receipt of payment or communication regarding the account, the website will be packaged for future use and removed from the hosting account.
In the event that the website has been packaged and you choose to resume your site subscription with us, a reset fee will apply. This fee will cover the time required to restore the website to the hosting account and to ensure that all plugins are updated.