Client Portal Survey – Solarflare Creative Services LLC

Ready for a better access to our support? Let us know what you would like in the client portal(s) we have planned.

Navigating your Account

How much would you agree with these statements?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Navigation between pages in my account is easy	Strongly DisagreeNavigation between pages in my account is easy Strongly Disagree	DisagreeNavigation between pages in my account is easy Disagree	NeutralNavigation between pages in my account is easy Neutral	AgreeNavigation between pages in my account is easy Agree	Strongly AgreeNavigation between pages in my account is easy Strongly Agree
I can find what I am looking for about my account easily.	Strongly DisagreeI can find what I am looking for about my account easily. Strongly Disagree	DisagreeI can find what I am looking for about my account easily. Disagree	NeutralI can find what I am looking for about my account easily. Neutral	AgreeI can find what I am looking for about my account easily. Agree	Strongly AgreeI can find what I am looking for about my account easily. Strongly Agree
I have all of the information I am looking for about my account within these pages.	Strongly DisagreeI have all of the information I am looking for about my account within these pages. Strongly Disagree	DisagreeI have all of the information I am looking for about my account within these pages. Disagree	NeutralI have all of the information I am looking for about my account within these pages. Neutral	AgreeI have all of the information I am looking for about my account within these pages. Agree	Strongly AgreeI have all of the information I am looking for about my account within these pages. Strongly Agree
I have all of the information I am looking for about my projects within these pages.	Strongly DisagreeI have all of the information I am looking for about my projects within these pages. Strongly Disagree	DisagreeI have all of the information I am looking for about my projects within these pages. Disagree	NeutralI have all of the information I am looking for about my projects within these pages. Neutral	AgreeI have all of the information I am looking for about my projects within these pages. Agree	Strongly AgreeI have all of the information I am looking for about my projects within these pages. Strongly Agree

What changes or improvements would you like to see in navigation within your account pages?

Ease of Use

How much would you agree with these statements?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
It is easy for me to create a new appointment from my portal.	Strongly DisagreeIt is easy for me to create a new appointment from my portal. Strongly Disagree	DisagreeIt is easy for me to create a new appointment from my portal. Disagree	NeutralIt is easy for me to create a new appointment from my portal. Neutral	AgreeIt is easy for me to create a new appointment from my portal. Agree	Strongly AgreeIt is easy for me to create a new appointment from my portal. Strongly Agree
It is easy for me to monitor my project progress from my portal.	Strongly DisagreeIt is easy for me to monitor my project progress from my portal. Strongly Disagree	DisagreeIt is easy for me to monitor my project progress from my portal. Disagree	NeutralIt is easy for me to monitor my project progress from my portal. Neutral	AgreeIt is easy for me to monitor my project progress from my portal. Agree	Strongly AgreeIt is easy for me to monitor my project progress from my portal. Strongly Agree
It is easy for me to complete courses in my portal.	Strongly DisagreeIt is easy for me to complete courses in my portal. Strongly Disagree	DisagreeIt is easy for me to complete courses in my portal. Disagree	NeutralIt is easy for me to complete courses in my portal. Neutral	AgreeIt is easy for me to complete courses in my portal. Agree	Strongly AgreeIt is easy for me to complete courses in my portal. Strongly Agree

What changes or improvements would make the client portal easier for you to use?

Offerings

How much would you agree with these statements?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I am satisfied with the amount of resources.	Strongly DisagreeI am satisfied with the amount of resources. Strongly Disagree	DisagreeI am satisfied with the amount of resources. Disagree	NeutralI am satisfied with the amount of resources. Neutral	AgreeI am satisfied with the amount of resources. Agree	Strongly AgreeI am satisfied with the amount of resources. Strongly Agree
I am satisfied with the types of resources.	Strongly DisagreeI am satisfied with the types of resources. Strongly Disagree	DisagreeI am satisfied with the types of resources. Disagree	NeutralI am satisfied with the types of resources. Neutral	AgreeI am satisfied with the types of resources. Agree	Strongly AgreeI am satisfied with the types of resources. Strongly Agree
I am satified with the quality of resources.	Strongly DisagreeI am satified with the quality of resources. Strongly Disagree	DisagreeI am satified with the quality of resources. Disagree	NeutralI am satified with the quality of resources. Neutral	AgreeI am satified with the quality of resources. Agree	Strongly AgreeI am satified with the quality of resources. Strongly Agree
I am satisfied with the amount of course offerings. I	Strongly DisagreeI am satisfied with the amount of course offerings. I Strongly Disagree	DisagreeI am satisfied with the amount of course offerings. I Disagree	NeutralI am satisfied with the amount of course offerings. I Neutral	AgreeI am satisfied with the amount of course offerings. I Agree	Strongly AgreeI am satisfied with the amount of course offerings. I Strongly Agree
I am satified with the quality of the courses.	Strongly DisagreeI am satified with the quality of the courses. Strongly Disagree	DisagreeI am satified with the quality of the courses. Disagree	NeutralI am satified with the quality of the courses. Neutral	AgreeI am satified with the quality of the courses. Agree	Strongly AgreeI am satified with the quality of the courses. Strongly Agree
I am satisfied with the interactivity of project progress	Strongly DisagreeI am satisfied with the interactivity of project progress Strongly Disagree	DisagreeI am satisfied with the interactivity of project progress Disagree	NeutralI am satisfied with the interactivity of project progress Neutral	AgreeI am satisfied with the interactivity of project progress Agree	Strongly AgreeI am satisfied with the interactivity of project progress Strongly Agree
I am satified with the quality or project report pages	Strongly DisagreeI am satified with the quality or project report pages Strongly Disagree	DisagreeI am satified with the quality or project report pages Disagree	NeutralI am satified with the quality or project report pages Neutral	AgreeI am satified with the quality or project report pages Agree	Strongly AgreeI am satified with the quality or project report pages Strongly Agree

What changes or improvements would you like to see in the resources or actions within the portal?

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